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The Care Quality Commission checks whether hospitals, care homes and care services are meeting government standards. Visit our website at www.cqc.org.uk.

National standards

Find out more about the essential standards you can expect from care services and read real examples of how they are met.

1. You should expect to be respected, involved in your care and support, and told what’s happening at every stage.

Find out more about how different types of care service should meet this standard:


2. You should expect care, treatment and support that meets your needs.

Find out more about how different types of care service should meet this standard:


3. You should expect to be safe.

Find out more about how different types of care service should meet this standard:


4. You should expect to be cared for by staff with the right skills to do their jobs properly.

Find out more about how different types of care service should meet this standard:


5. You should expect your care provider to routinely check the quality of their services.

Find out more about how different types of care service should meet this standard: