CQC prosecutes owner of beautician chain

17 November 2009

The Care Quality Commission (CQC) has prosecuted the owner of the Skin Health Spa chain, Waveriver Limited, for operating hair removal lasers without registration. 

Hair removal lasers were being used illegally at five branches of the chain. Three branches were in London, in Wigmore Street, Brushfield Street and one within the Selfridges department store. The other two branches were in Manchester and Solihull.

CQC was successful in five separate cases against Waveriver Limited, which now faces fines and costs totaling £13,000. The cases were heard between 5 and 21 October.

Beauticians operating intense pulsed light (IPL) and lasers used for hair removal are legally obliged to register their services with the regulator to ensure minimum quality standards are provided and consumers are protected.

Tim Weller, CQC senior enforcement manager, says:

"IPL and lasers can cause harm if they are not used properly. That's why we register services and check they are meeting standards on quality and safety.

"I urge people considering laser treatment to do their research and check that the service is registered. Ask detailed questions about safety procedures, professional qualifications and potential risks - any good provider will be happy to tell you.

"We won't tolerate services that don't meet legal requirements on safety and quality and will take robust action through the courts where necessary."