Queen Mary's Hospital

Updated 6 December 2014

South West London and St George's Mental Health NHS Trust was formed in 1994 and operates from nine locations including Queen Mary's Hospital.

We visited the following wards at Queen Mary's Hospital as part of this inspection:

• Lavender Ward - acute admission ward for males and females aged 18 to 65 from the Richmond Crisis and Home Treatment Team.
• Rose Ward - acute admission ward providing in patient services for women from Wandsworth.
• Laurels Ward - acute admission ward with 23 beds for male patients who are  between the ages of 18 and 75.

Updated 6 December 2014

Queen Mary’s Hospital is in Roehampton, and South West London and St George's Mental Health NHS Trust provides the three inpatient wards that we visited as part of this inspection.

We found that the services were safe, the wards were clean and staff were aware of risks. There were ways to report and learn from incidents, but improvements were needed in assessing and managing risks to people's safety.

Staff interacted with people who used the service in caring and compassionate . People and their relatives were involved in planning their care, although records did not always reflect this. People were engaged in activities they felt were meaningful and therapeutic. Ward staff listened to people’s feedback and involved them in making positive changes.

Staff often did not have direct access to specialist training. However, they responded to people’s needs by engaging other services and working in collaboration with specialist teams.

The hospital worked well with the general hospital (which is on the same site) regarding people's physical health needs.

We visited the following wards at Queen Mary's Hospital as part of this inspection;

Lavender Ward

Core service provided: Acute admission ward

Male/female/mixed: mixed

Capacity: 23 beds

Rose Ward

Core service provided: Acute admission ward

Male/female/mixed: female

Capacity: 23 beds

Laurels Ward

Core service provided: Acute admission ward

Male/female/mixed: male

Capacity: 23 beds