The Care Quality Commission
  • Care Home
  • Care home

Willow House

Overall: Good read more about inspection ratings

229 Portland Road, Edgbaston, West Midlands, B17 8LS (0121) 420 0210

Provided and run by:
Cygnet (OE) Limited

Important: The provider of this service changed. See old profile

Overview

Latest inspection: 9 December 2020 Report published: 3 February 2021

Latest review: 6 July 2023 We reviewed the information and data available to us about Willow House on 6 July 2023. We have not found evidence that we need to reassess the rating at this stage. We will continue to monitor information about this service.

  • Safe

    Good

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Good

Infection prevention and control

Our infection prevention and control inspections look at how well people using a service are kept safe from the spread of infections.

  • Visitors

    Assured

    read more about inspection ratings

  • Shielding

    Assured

    read more about inspection ratings

  • Admission

    Assured

    read more about inspection ratings

  • Use of PPE

    Assured

    read more about inspection ratings

  • Testing

    Assured

    read more about inspection ratings

  • Premises

    Assured

    read more about inspection ratings

  • Staffing

    Assured

    read more about inspection ratings

  • Policies

    Assured

    read more about inspection ratings

Specialisms / services

  • Accommodation for persons who require nursing or personal care
  • Treatment of disease, disorder or injury
  • Caring for adults over 65 yrs
  • Caring for adults under 65 yrs
  • Learning disabilities
  • Mental health conditions

Who runs this service

  • Organisation

    Willow House is run by Cygnet (OE) Limited

  • Miss Shukri Mohamed Ali
    Registered Manager

  • Mr Peter Francis Smith
    Nominated Individual