Background to this inspection
Updated
14 January 2020
Langham Place Surgery is located in Northampton on a busy main road. The surgery has good transport links and there is a pharmacy located nearby. Parking is available to patients at the back of the service.
The provider is registered with CQC to deliver the Regulated Activities; diagnostic and screening procedures, family planning, maternity and midwifery services, surgical procedures and treatment of disease, disorder or injury.
Langham Place Surgery is situated within the Nene Clinical Commissioning Group (CCG) and provides services to 10,150 patients under a General Medical Services (GMS) contract, which is a nationally agreed contract between general practices and NHS England.
The provider is made up of two female GP partners and two male GP partners. The practice employs a salaried GP, a team of nurses, health care assistants and a phlebotomist, three paramedics and an administrative and reception team. The practice is part of a local Primary Care Network.
The area served is slightly more deprived compared to England as a whole. The practice population is mostly white British with notable communities from Central and Eastern Europe and some Asian and African countries. The practice serves a below average older population. This is partly due to the large local student population at the University of Northampton.
Updated
14 January 2020
We carried out a focussed inspection at Langham Place Surgery on 4 December 2019. We carried out an inspection of this service due to the length of time since the last inspection. Following our review of the information available to us, including information provided by the practice, we focused our inspection on the following key questions:
Effective
Well-led
Because of the assurance received from our review of information we carried forward the ratings for the following key questions:
Safe
Caring
Responsive
We based our judgement of the quality of care at this service on a combination of:
- what we found when we inspected
- information from our ongoing monitoring of data about services and
- information from the provider, patients, the public and other organisations.
We have rated this practice as good overall and good for all population groups.
We found that:
- The practice provided care in a way that kept patients safe and protected them from avoidable harm.
- Patients received effective care and treatment that met their needs.
- Staff treated patients with kindness and respect and involved them in decisions about their care.
- The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
- The way the practice was led and managed promoted the delivery of high-quality, person-centre care.
Whilst we found no breaches of regulations, the provider should:
- Review and update the fire risk assessment.
- Review arrangements to ensure prescriptions are managed safely within the practice.
Details of our findings and the evidence supporting our ratings are set out in the evidence tables.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care
Families, children and young people
Updated
14 January 2020
Working age people (including those recently retired and students)
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14 January 2020
People experiencing poor mental health (including people with dementia)
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14 January 2020
People whose circumstances may make them vulnerable
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14 January 2020