• Doctor
  • GP practice

Archived: Pinfold Surgery Also known as Dr Bance & Partners

Overall: Good read more about inspection ratings

Pinfold Lane, Mickletown Methley, Leeds, West Yorkshire, LS26 9AA (01977) 664141

Provided and run by:
Dr Bance & Partners

All Inspections

31 March 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr Bance and Partners on 31 March 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows

  • There was an open and transparent approach to safety and an effective system in place for reporting, recording and taking remedial action in relation to significant events.
  • Risks to patients were assessed and well managed.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
  • Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • The provider was aware of and complied with the requirements of the duty of candour.

We saw one area of outstanding practice:

  • The practice had identified the needs of diabetic patients and since 2013 had employed a dedicated diabetes specialist nurse.This allowed the practice to deliver diabetic services up to level four which included insulin initiation.In addition, a diabetic consultant attended the practice to review patients. This prevented the need for diabetic patients to attend secondary care unnecessarily. Patient satisfaction with the service was high and in the latest practice survey 97% of patients rated the care received as either excellent or good.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice