• Care Home
  • Care home

Ashton Court Residential Home

Overall: Requires improvement read more about inspection ratings

62 Blyth Road, Maltby, Rotherham, South Yorkshire, S66 7LF (01709) 812464

Provided and run by:
Mauricare Limited

Latest inspection summary

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Background to this inspection

Updated 30 January 2021

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Care Act 2014.

As part of this inspection we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.

Inspection team

The inspection was carried out by one inspector.

Service and service type

Ashton Court is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

Notice of inspection

We gave the service 48 hours’ notice of the inspection. This was to ensure our visit could be safely undertaken during the ongoing COVID-19 pandemic.

Inspection activity started on 6 January 2021 and ended on 13 January. We carried out a visit to the home on 8 January, and interviewed staff and people’s relatives by telephone after that.

What we did before the inspection

We reviewed information we had received about the service since the last inspection. We sought feedback from the local authority. We did not request a provider information return. This is information providers are required to send us with key information about their service, what they do well, and improvements they plan to make. This information helps support our inspections. We used all this information to plan our inspection.

During the inspection-

We spoke with two people using the service and three members of staff, including the registered manager. We observed staff and people using the service interacting, and activities taking place.

We reviewed a range of records. This included four people’s care records and multiple medication records. We looked at four staff files in relation to recruitment and staff supervision. A variety of records relating to the management of the service, including quality audits and monitoring records, were reviewed.

After the inspection

We spoke with four members of staff and two people’s relatives. We continued to seek clarification from the provider to validate evidence found.

Overall inspection

Requires improvement

Updated 30 January 2021

About the service:

Ashton Court provides personal care to older people with a range of support needs, including dementia. It accommodates up to 24 people, and 14 were using the service at the time of the inspection.

People’s experience of using this service:

We identified infection control systems could be improved in the home. All the staff we spoke with confirmed they had received infection control training, however, we observed staff were not consistently using personal protective equipment (PPE) correctly. The registered manager told us that visitors were screened on arrival to manage the risks associated with the current COVID-19 pandemic, however, we had to prompt staff on our arrival for this to be undertaken.

We have made a recommendation in relation to the management of infection control.

The registered manager undertook a range of audits, although we identified these were not always effective. For example, the care plan audits had not identified some of the areas requiring improvement.

We have made a recommendation that the robustness of governance systems is improved, so that they contribute effectively to service improvement.

People gave us positive feedback about the home. One person’s relative described the home as “ten out of ten.” People receiving care appeared to be happy, and staff knew their needs well.

People were supported by staff who were deployed in sufficient numbers to meet their needs. Staff were aware of how to safeguard people from abuse and had received training about how to recognise and respond to concerns.

Medicines were managed in a safe way, with detailed record keeping and safe storage.

Rating at last inspection:

The last rating for this service was requires improvement (published November 2019).

The service remains rated requires improvement. This service has been rated requires improvement for the last two consecutive inspections.

Why we inspected:

This was a planned focussed inspection based on the rating at the last inspection. As this was a focussed inspection, we reviewed the key questions of safe and well led only. Ratings from previous comprehensive inspections for those key questions were used in calculating the overall rating at this inspection. The overall rating for the service has not changed.

Follow up:

We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received, we may inspect sooner.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk