Background to this inspection
Updated
15 May 2021
The inspection
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Care Act 2014.
As part of this inspection we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.
Inspection team
The inspection was carried out by one inspector.
Service and service type
Woodlands Nursing Home is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.
The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.
Notice of inspection
This inspection was unannounced.
What we did before the inspection
We reviewed information we had received about the service since the last inspection. We sought feedback from the local authority and professionals who work with the service. The provider was not asked to complete a provider information return prior to this inspection. This is information we require providers to send us to give some key information about the service, what the service does well and improvements they plan to make. We took this into account when we inspected the service and made the judgements in this report. We used all this information to plan our inspection.
During the inspection
We spoke with one person who used the service and we observed how people were supported and how they interacted with staff. We spoke with four members of staff, the chef, the registered manager and the nominated individual. The nominated individual is responsible for supervising the management of the service on behalf of the provider.
We reviewed a range of records. This included four people's care records and medication records. We looked at two staff files in relation to recruitment.
After the inspection
We continued to seek clarification from the provider to validate evidence found.
Updated
15 May 2021
About the service
Woodlands Nursing Home is a residential care home that provides accommodation and nursing for up to 18 older people, some living with dementia. At the time of this inspection 11 people were living in the home.
People’s experience of using this service and what we found
Systems remained in place to protect people from abuse and staff had been trained in safeguarding adults.
There were enough staff working at the service to meet people's needs and checks were carried out on new staff to make sure they were suitable to work in a care setting.
People’s risk had been identified and systems were in place to make sure staff knew how to manage and reduce risk. Staff knew what to do in an emergency and had additional information, training and meetings to keep their knowledge and skills updated. People’s medicines were managed safely.
The home was clean and free of unpleasant odours. People were protected from the risk and spread of infection because staff followed the provider's infection control procedures.
The provider recorded and monitored accidents and incidents in order to identify trends and put systems in place in order to minimise recurrence.
Systems were in place to monitor the quality of care people received at the home, learn lessons when things went wrong and make improvements to the care and support people received.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (published 23 October 2018).
Why we inspected
This inspection was prompted in part by notification of a specific incident, following which a person using the service died. At the time, we undertook enquires to establish the circumstances around the person’s death and we worked with the local authority and the provider to make sure people were safe. We carried out this unannounced focused inspection to review the key questions of safe and well-led to make sure the changes the provider had made were embedded and people remained safe. We found no evidence during this inspection that people were at risk of harm from this concern. Please see the safe and well-led sections of this full report .
We reviewed the information we held about the service. No areas of concern were identified in the other key questions. Therefore, we did not inspect them. Ratings from previous comprehensive inspections for those key questions were used in calculating the overall rating at this inspection.
The overall rating of good for the service has not changed. This is based on the findings at this inspection.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Woodlands Nursing Home on our website at www.cqc.org.uk.
Follow up
We will continue to monitor the information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.