12 April 2013
During a routine inspection
Care was planned in a way to ensure people's safety. People were assessed by a consultant to determine whether treatment would be suitable. People were provided with post-treatment advice and information. There were procedures in place to deal with medical emergencies.
The clinic was clean and well maintained. There were systems in place to reduce the risk of infection, including a policy on infection control and cleaning checklists.
There was a complaints policy and procedure in place and people were given information on how to make a complaint. The person we spoke with and the comments from patient feedback were complimentary about staff.