2 October 2013
During a routine inspection
We found that people were involved in making decisions about their care and treatment and they experienced care that met their needs. People’s care and support needs were assessed and regularly reviewed. Staff understood people’s care needs and knew how to protect them from the risk of abuse and harm. Appropriate checks were undertaken before staff began work. There was evidence that quality monitoring audits had taken place on a regular basis, and that learning from the audits was taking place and necessary changes had been implemented.