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Inspection report

Date of Inspection: 16 October 2012
Date of Publication: 20 November 2012
Inspection Report published 20 November 2012 PDF | 85.02 KB

Overview

Inspection carried out on 16 October 2012

During a routine inspection

People told us that Meadowbanks was a good place to live and that staff were kind. One person told us “I’ve been here since it opened and the staff are great, they do their best for us”. Another person told us that the doctor visited them and that they felt their care needs were being met. This was typical of what was said to us. We also spoke to relatives who told us that they felt Meadowbanks offered a good standard of care.

Although care needs were being met we found that issues of capacity were not being addressed. There was a lack of understanding of how issues of mental capacity applied to people with dementia. People’s nutritional needs were being met and people were safeguarded against the risk of possible or potential abuse. There was suitable staffing to meet the needs of people and checks were in place to assure people’s safety and welfare.