• Care Home
  • Care home

Archived: 28 Stamford Avenue

Overall: Good read more about inspection ratings

28 Stamford Avenue, Royston, Hertfordshire, SG8 7DD (01763) 236167

Provided and run by:
The Fremantle Trust

Latest inspection summary

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Background to this inspection

Updated 9 April 2019

The inspection:

• We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Act, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

Inspection team:

• The inspection was carried out by one inspector.

Service and service type:

• 28 Stamford Road is a 'care home'. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

•The service provides accommodation and personal care to adults with learning disabilities or autism spectrum disorder. The care home accommodates nine people in one adapted building.

• The care service has been developed and designed in line with the values that underpin the "Registering the Right Support" and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.

• The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided. However, the registered manager was absent at the time of our inspection and the home was supported by another of the provider’s managers.

Notice of inspection:

• The site visit took place on 12 March 2019. Following the inspection, we made calls to people’s relatives.

• The inspection was unannounced.

What we did:

• Our inspection was informed by evidence we already held about the service. We also checked for feedback we received from members of the public and local authorities.

• We asked the service to complete a Provider Information Return. This is information we require providers to send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make.

• We spoke with the manager who was covering for the registered manager and three care workers.

• We spoke with four people who used the service and two relatives.

• The registered manager was absent during our inspection site visit.

• We reviewed two people's care records, medicines administration records and other records about the management of the service.

• After our inspection, we asked the provider to send us further information that they were not able to access during the site visit. This evidence was included as part of our inspection.

Overall inspection

Good

Updated 9 April 2019

About the service: • 28 Stamford Avenue provides accommodation and personal care to adults with learning disabilities or autism spectrum disorder. The care home accommodates nine people in one adapted building.

People’s experience of using this service:

• Since our last inspection the service had made improvements.

• People liked living at the service and got on well with staff who knew them well.

• People were able to choose how to spend their time and were encouraged to make decisions about their care.

• People were supported to be more independent.

• People told us they had enough to do and enjoyed going out.

• People were supported by enough staff at the time of inspection, previously staffing had impacted on people’s activities.

• Staff delivered care that was safe and met people’s needs.

• The provider had systems in place to keep people safe, provide good quality care and ensure staff were trained.

• New systems had been implemented to ensure the service was meeting the standards.

• People’s risks were assessed and mitigated in the least restrictive way as possible.

• The service met the characteristics for a rating of "good" in all key questions.

• More information about our inspection findings are in the full report.

Rating at last inspection: At our last inspection the service was rated as requires improvement.

Why we inspected:

• All services rated "requires improvement" are re-inspected within one year of our previously published inspection report.

• This inspection was part of our scheduled plan of visiting services to check the safety and quality of care people received.

Follow up: We will continue to monitor the service to ensure it provides safe and effective care. We will plan further inspections in the future.