• Care Home
  • Care home

Falcon House Residential Home

Overall: Good read more about inspection ratings

George Green, Little Hallingbury, Bishops Stortford, Hertfordshire, CM22 7PP (01279) 658393

Provided and run by:
Falcon House Care Limited

Important: The provider of this service changed - see old profile

Latest inspection summary

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Background to this inspection

Updated 4 March 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to care homes with outbreaks of coronavirus, we are conducting reviews to ensure that the Infection Prevention and Control practice was safe, and the service was compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place.

This inspection took place on 2 February 2021 and was unannounced.

Overall inspection

Good

Updated 4 March 2021

What life is like for people using this service:

• People were safe living in the service. Risks had been identified and people told us they felt safe and well looked after.

• Staff were kind and caring and supported people to be as independent as possible.

• People had access to healthcare professionals when required.

• Staff knew how to care for people. Staff used their skills and the resources and equipment provided so the risk of accidental harm or infections was reduced. People were supported to have the medicines they needed to remain well and as prescribed. Some people chose to manage their medicines independently.

• The registered manager had clear oversight of the service and worked alongside staff. Staff were respectful of the registered manager and told us they were approachable and supportive.

• We found the service continued to meet the characteristics of a “Good” rating in all areas; More information is available in the full report

Rating at last inspection:

Good (The date of the last report published was 6 September 2016)

About the service:

Falcon House is a residential care home, providing personal care and accommodation for people aged 65 and older. At the time of our inspection 18 people were living in the service.

Why we inspected:

This was a planned inspection based on the rating at the last inspection.

Follow up:

We will continue to monitor this service in line with our re-inspection schedule for those services rated Good.