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Inspection report

Date of Inspection: 26 March 2012
Date of Publication: 30 April 2012
Inspection Report published 30 April 2012 PDF | 36.8 KB

Overview

Inspection carried out on 26 March 2012

During a routine inspection

All patients spoken with praised the service and made positive comments about the cleanliness of the premises and standards of hygiene maintained.

They told us that they were happy with the care and treatment provided. They told us that the staff at the practice treated them with respect and involved them in discussion about their symptoms and treatment options. One person said: “I am very happy with them; they are very professional and very good at explaining things. We have discussed what was required, what was recommended, costs and they gave me options”. Another patient said: “I was very nervous but the dentist put me at my ease, he explained everything including costs, treatments and options and gave me a printed treatment plan so I know how he intends to solve my problems.”