9 April 2013
During a routine inspection
All of the people we spoke with were positive about the service they received. They told us, "I'd recommend this practice, If I wasn't happy I'd go somewhere else", "I've never had to make a complaint" and "I'm very pleased that I changed my dentist."
There was a range of information available to people attending the practice about the services provided and the costs.
We asked people about the availability of appointments and if they had to wait over their appointment time to be seen. People told us, "He's never been late in seeing me", "He's always ready for you, he's never running late" and "He's disconcertingly on time."
People told us the practice was clean and hygienic and that they were satisfied with the standards of cleanliness. "As far as it appears to me it always looks very clean and hygienic" and "Cleanliness is 100%" were comments made.