The provider informed us they had completed an infection control audit. We requested that they send the report to us to review. The provider sent the report and we found this to be in line with the requirements of HTM01-05. The provider also sent their updated infection control policy. This stated audits would be completed every six months. This is in line with requirements of HTM01-05.
We viewed seven patient records and found people's oral health was comprehensively assessed. For example, the dentist had checked for decay, soft tissue problems, the condition of people's gums, jaw and face and recorded a map of the mouth.
We toured the practice and found it to be clean and tidy. The practice had effective systems in place to reduce the risk and spread of infection which included the cleaning of used instruments. However, regular infection control audits, as required by the Department of Health, had not taken place. The practice did not have a written plan as to how they would achieve best practice which is also a requirement of the Department of Health
We reviewed the practice's complaints policy and noted this was on display at reception. This was also included in the practice leaflet given to each new patient. The practice had received no complaints.
Staff had worked at the practice for many years and said they felt supported by management and colleagues. Staff were given opportunities to take appropriate training to enhance their knowledge.