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Inspection report

Date of Inspection: 14 October 2013
Date of Publication: 14 November 2013
Inspection Report published 14 November 2013 PDF | 73.75 KB


Inspection carried out on 14 October 2013

During a routine inspection

We spoke with four people who had used the service and they were complimentary about the service they received. They said their privacy and dignity was always respected. Comments included, "They are pleasant and competent" and "Everything was discussed with me and I knew what to expect."

People we spoke with made positive comments about the treatment they received. They said their treatment and the procedures involved had been explained to them at each stage. Comments included, "They are very professional, I feel very lucky to have found such a lovely dentist" and "I have no doubts about their ability."

We found the staff were fully aware of infection control procedures and the premises were clean and hygienic. People told us they always found the clinic very clean.

We checked staff records and found these showed the provider had appropriate systems in place for the recruitment of staff.

The provider had systems in place to monitor the quality of the service provided and systems to protect people's health and safety.