26 July 2013
During a routine inspection
We found that care and treatment was planned and delivered in an individual way. We saw that treatment plans were developed with the person and assessed any risks associated with the treatment. One person told us: "The care is excellent, I would recommend [this dental practice] to friends and family without any concerns at all.'
The practice operated effective decontamination and infection control methods according to relevant guidance. One person who used the service said: "It is always clean and fresh here.'
Staff received appropriate support and development opportunities to carry out their role. One member of staff told us: 'It's such a small team that we just naturally help and support each other.'
The provider had an effective system to regularly assess and monitor the quality of service that people receive.