Archived: Nisacraft Care (Wembley)

Updated 18 March 2017

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service and provide a rating for the service under the Care Act 2014.

The inspection team consisted of one inspector. Before we visited the home we checked the information we held about the service and the service provider including notifications and incidents affecting the safety and well-being of people. No concerns had been raised.

There was one person using the service. We spoke to the person who was able to tell us what they thought about the service. We spent time at the home observing, how staff interacted with people and how they supported people during the day.

We also spoke with the provider, deputy manager and one care worker. We reviewed the person’s care plan, three staff files, training records and records relating to the management of the service such as audits, policies and procedures.

Updated 18 March 2017

We undertook an unannounced inspection on 9 February 2017 of Nisacraft Care (Wembley). Nisacraft Care (Wembley) is a care home that provides personal care and accommodation for up to 3 people who have learning disabilities.

At the last inspection on the 31 October 2014 the service was rated Good.

At this inspection we found the service remained Good.

Since the last inspection, the registered manager had left. The home was being managed and supported by a deputy manager and the provider. The deputy manager has submitted an application to apply to become registered manager for the home.

People's health and social care needs had been appropriately assessed. Care plans were person-centred, and specific to people's needs.

People were supported to have maximum choice and control of their lives and staff support them in the least restrictive way possible; the policies and systems in the service supported this practice.

Systems and processes were in place to help protect people from the risk of harm and abuse. Staff had received training in safeguarding adults and knew how to recognise and report any concerns or allegations of abuse. Systems were in place to make sure people received their medicines safely.

There was a record of essential maintenance carried out at the home. Bedrooms had been personalised with people's belongings to assist people to feel at home.

Staff had been carefully recruited and provided with induction and training to enable them to support people effectively. They had the necessary support, supervision and appraisals from management.

There were some systems in place to monitor and improve the quality of the service.

Further information is in the detailed findings below.