Background to this inspection
Updated
26 February 2022
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to the COVID-19 pandemic we are looking at how services manage infection control and visiting arrangements. This was a targeted inspection looking at the infection prevention and control measures the provider had in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.
This inspection took place on 9 February 2022 and was announced. We gave the service 24 hours notice of the inspection.
Updated
26 February 2022
About the service
St Jude’s House is a residential care home that accommodates up to 10 people with mental health needs.
People’s experience of using this service
The provider did not always consider how some safety measures might impact on people using the service.
The provider did not make the care plans in an easy read format where some people had difficulty understanding them.
People told us they felt safe using the service.
The provider had appropriate risk assessments in place with guidance for staff about how to mitigate risks.
The provider supported people to take their medicines safely.
The provider supported people to maintain a clean and tidy home.
The provider met people's nutritional needs and supported them to make healthy food choices.
People were supported with their physical and mental health needs and care records contained information on these.
People gave positive feedback about their support workers and told us they were kind and caring.
People's choices were respected in relation to their care and support and staff supported people to maintain their independence.
People's privacy and dignity was maintained.
People told us they were involved in the formulation and review of their care plans.
The provider had an appropriate complaints procedure and people told us they would feel comfortable making a complaint if needed.
The service worked in partnership with other professionals to achieve good outcomes for people.
We received positive feedback from professionals who worked in partnership with the service.
Rating at last inspection
At the previous comprehensive inspection the service was rated as Requires improvement. We went back in January 2019 to do a focused inspection and check that they had made the necessary improvements. During this inspection we identified issues in safety and governance and the service was rated as Requires improvement. (Report published 04 March 2019).
Why we inspected
This was a planned comprehensive inspection based on the previous inspection rating.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection guidelines. We may inspect sooner if any concerning information is received.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk