• Clinic
  • Slimming clinic

Archived: National Slimming Centres (York)

30-34 Micklegate, York, North Yorkshire, YO1 6LF (01904) 628050

Provided and run by:
Codegrange Limited

Important: The provider of this service changed. See new profile

All Inspections

4 July 2018

During an inspection looking at part of the service

We carried out an announced comprehensive inspection of this service on 6 September 2017 where breaches of legal requirements were found. After the inspection, the service wrote to us to say what they would do to meet the legal requirements in relation to the breaches of regulation 12 and 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulation 2014.

We undertook this focussed inspection on 4 July 2018 to confirm that the legal requirements had been met. This report only covers our findings in relation to those breaches in regulation. The last comprehensive inspection report can be read by selecting ‘all reports’ link for National Slimming Centre York on our website at www.cqc.org.uk.

Our findings were:

  • We saw that improvements had been made in medical record keeping
  • A system was in place, which included the clinician, to ensure the effective monitoring and quality improvement of the service
  • All staff had completed safeguarding training
  • A system was in place to ensure recruitment checks were completed prior to employment

There were areas where the provider could make improvements and should:

  • Continue to review prescribing to ensure it is in line with provider’s policy, including treatment breaks

Are services effective?

We found that this service was providing effective care in accordance with the relevant regulations.

Are services well-led?

We found that this service was providing well-led care in accordance with the relevant regulations.

6 September 2017

During a routine inspection

We carried out an announced comprehensive inspection on 6 September 2017 to ask the service the following key questions; Are services safe, effective, caring, responsive and well led?

Our findings were:

Are services safe?

We found that this service was providing safe care in accordance with the relevant regulations

Are services effective?

We found that this service was not providing effective care in accordance with the relevant regulations

Are services caring?

We found that this service was providing caring services in accordance with the relevant regulations

Are services responsive?

We found that this service was providing responsive care in accordance with the relevant regulations

Are services well-led?

We found that this service was not providing well-led care in accordance with the relevant regulations

Background

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the service was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

Our key findings were:

We identified regulations that were not being met and the provider must:

  • Ensure that care and treatment is provided in a safe way for the service users.
  • Ensure that systems and processes are in place to effectively monitor and improve the quality of services being provided.

You can see full details of the regulations not being met at the end of this report.

There were areas where the provider could make improvements and should:

  • Carry out a risk assessment for medical emergencies.
  • Review the labelling of medicines.
  • Review effectiveness of safeguarding training.
  • Review the system for dissemination of information from head office.
  • Only supply unlicensed medicines against valid special clinical needs of an individual patient where there is no suitable licensed medicine available

1 October 2013

During a routine inspection

People told us they received sufficient information about the service the clinic provided to make a decision about going ahead with treatment. One person told us 'the doctor talked through and explained everything to me.'

At every appointment people were seen in private by the doctor; they had their health checked and appropriate records were kept. In additional to having medication prescribed people were given advice and support about a reducing diet and exercise. One person told us 'They (the clinic) don't just sell you pills they really look after you.'

There were appropriate systems in place to ensure the safe storage and administration of medication. People were provided with sufficient information about medication and any potential side effects.

The provider had undertaken appropriate recruitment checks to ensure people were licensed to practise. Staff undertook an annual appraisal to ensure their skills and qualifications were up to date.

The provider had a system in place to audit the quality of the service. This including seeking feedback from people using the service.

29 May 2012

During an inspection looking at part of the service

People told us that they received a good service from the clinic. They said that they were given enough information to make decisions about their treatment. They also told us that they felt staff were respectful and professional when they gave advice about their treatment.

People said that they understood how to make a complaint if they were unhappy with the services they received. They also said they were continuously asked for their view on the service and the treatment they received.

6 December 2011

During a routine inspection

We spoke with five people who told us they were very happy with the service. People told us that when they came for their first appointment, they were provided with some information about the medication they were given. However we found that people were still unclear about the risks associated with the medicines they were supplied with. People told us that they did not have any complaints or worries about the service. People said that if they did have any concerns they would feel able to contact the clinic for advice. One person said they would speak to their own GP and another said they would ring the services head office, as there was always someone there to speak to. Everyone we spoke to said that when they attended for an appointment, the staff at the clinic were pleasant and helpful.