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Inspection Summary


Overall summary & rating

Good

Updated 15 February 2017

We visited The Mount Camphill Community on the10 and 11 January 2017 and made telephone calls to families of people using the service on 12 January 2017. The Mount Camphill Community is an independent specialist college for people with a learning disability that provides education and learning for people aged 16 to 25 to promote and develop their independence. The majority of people reside at the community for term times, day students also attend if requested. There are five houses with one connected and two situated in the grounds as well as one just off site. Staff support people in their own houses with the care and support required in their person centred care plans. At the time of our inspection visit the service was providing education, care and support for 22 people. There were 21 house coordinator/co worker staff employed to provide care and support with a team of senior staff and administration staff.

The service had a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

There were safeguarding policies in place and staff were aware of the safeguarding procedures in relation to safeguarding children and adults and all were aware of the need to inform the manager or senior staff immediately.

Staff were recruited correctly using safe checks such as criminal records (DBS). There was an induction programme in place which included training staff to ensure they were competent in the role they were doing. Staff received on going and regular training to enable them to work safely and effectively.

Staff knew what to do if any difficulties arose whilst supporting somebody, or if an accident happened. Incidents and accidents were recorded and learned from.

The provider complied with the Mental Capacity Act 2005 and its associated codes of practice in the delivery of care. We found that the staff followed the requirements and principles of the Mental Capacity Act 2005 (MCA). Staff we spoke with had an understanding of what their role was and what their obligations where in order to maintain people’s rights. The service was providing support to people who did not have the capacity to make their own decisions in different areas of their lives and required staff support.

The opinions of people who spoke with us were that the service was good. People told us they were happy with the staff and felt that the staff understood their educational, care and support needs. All of the people we spoke with had no complaints about the service.

The staff employed by The Mount Camphill Community knew the people they were supporting and the care they needed. People and the staff told us that the community was well led and staff told us that they felt well supported in their roles. We saw that the registered manager and senior staff had a visible presence and it was obvious that they knew the people who they supported and cared for really well.

Inspection areas

Safe

Good

Updated 15 February 2017

The service was safe.

Staff recruitment records were in place to show staff were recruited safely. Disciplinary and other employment policies were in place.

Medication was documented appropriately, with all staff having regular updated training.

Safeguarding policies and procedures were in place. Staff had received training about safeguarding children and adults.

Effective

Good

Updated 15 February 2017

The service was effective.

Staff had undertaken relevant and appropriate training.

Staff were appropriately inducted and received on-going training.

Staff were provided with supervision and an annual appraisal of their work performance.

Caring

Good

Updated 15 February 2017

The service was caring.

People told us that their dignity and privacy were respected when staff supported them.

People we spoke with praised the staff. They said staff were respectful, very caring and helpful.

Families spoken with told us that their relatives were very well cared for.

Responsive

Good

Updated 15 February 2017

The service was responsive.

People who used the service were involved in their person centred plan of care and appropriately their support needs were assessed with them and their relatives or representatives.

Suitable processes were in place to deal with complaints.

Person centred care plan review documentation was updated regularly.

Well-led

Good

Updated 15 February 2017

The service was well-led.

The registered manager was clearly visible and staff and people said communication was open and encouraged.

The service had a manager who was registered with the Care Quality Commission.

The quality of the service was being monitored appropriately at the service.