• Care Home
  • Care home

Haddon House

Overall: Good read more about inspection ratings

145 West Heath Road, West Heath, Birmingham, West Midlands, B31 3HD (0121) 475 1681

Provided and run by:
Extel Limited

Latest inspection summary

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Background to this inspection

Updated 22 April 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC's response to the coronavirus pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 01 April 2021 and was announced.

Overall inspection

Good

Updated 22 April 2021

About the service:

Haddon House is a small residential care home registered to provide personal care and support for up to six people under the age of 65 who have mental health issues, learning disabilities or autism. At the time of the inspection there were five people living in the home.

The care service had not originally been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. The home had been registered before such guidance was produced. The guidance focussed on values including choice, promotion of independence and inclusion so that people with learning disabilities and autism using a service can live as ordinary a life as any citizen. However, it was clear that people living in Haddon House were given such choices and their independence and participation within the local community had been and was continuing to be encouraged and enabled.

People’s experience of using this service:

People were supported to keep safe in the home. People continued to be protected against the risk of abuse, neglect and discrimination.

People continued to receive care and support that was personalised to meet their individual needs. The systems in place to identify and assess potential risks continued to be used to help manage known risks related to people’s support needs and daily lives. Staff were clear about action they would take to keep people safe from the risk of harm.

People were supported to maintain good health and good nutrition by staff who displayed kindness and respect as they provided support. People received their medication as prescribed.

People continued to be supported by adequate numbers of staff who were well trained and focussed on helping people who lived in the home. Safe recruitment of staff ensured that people were supported by staff of good character.

Relationships between staff and people who used the home were positive, respectful and supportive. Staff ensured that people were supported to make choices as agreed and maintain a good level of independence in line with their abilities and wishes. People’s diverse needs were recognised and access to activities was supported and enabled by staff.

The provider continued to use their audit systems and processes to check and ensure that people were being supported to receive good quality care.

The home continued to meet the characteristics of a rating of good in all areas. More information about the inspection is in the full report.

Rating at last inspection:

The home was rated Good at the last inspection (report published in August 2016).

Why we inspected:

This was a planned unannounced inspection based on the previous rating.

Follow up:

We will continue to monitor the home through information we receive.