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Inspection report

Date of Inspection: 27 December 2013
Date of Publication: 22 January 2014
Inspection Report published 22 January 2014 PDF | 77.76 KB

Overview

Inspection carried out on 27 December 2013

During a routine inspection

During our inspection to Sherdley Court Lodge we visited the communal areas and we went into one bedroom. We saw that all areas were well maintained and regularly assessed to make sure they were safe.

An assessment took place prior to people moving to the home. People living at the home had risk assessments completed and care plans in place. These were regularly updated and provided information of the people’s individual care and support needs.

We saw that people were fully involved in their care planning and signed to say they agreed with their care plans. Advance care plans were in place to be considered if a person was no longer able to make their own decisions.

Staff records showed that a formal recruitment process was followed and all necessary pre-employment checks were carried out.

All the records we requested were provided in a timely manner, easy to follow and complete. They were stored securely.

The people we spoke with gave us positive feedback about the service. Positive feedback was also provided from a small number of recently returned satisfaction surveys. People’s comments included “[My relative’s] room is always tidy and the furnishings are lovely”, “Staff are excellent and the quality of care is excellent” and “I would truly recommend anyone to live here”.