You are here

All reports

Inspection report

Date of Inspection: 28 August 2012
Date of Publication: 20 September 2012
Inspection Report published 20 September 2012 PDF | 80.19 KB

People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)

Meeting this standard

We checked that people who use this service

  • Experience effective, safe and appropriate care, treatment and support that meets their needs and protects their rights.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 28 August 2012, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service and talked with staff.

Review of user involvement questionnaires

Our judgement

The provider was meeting this standard. People experienced care, treatment and support that reflected their needs and supported their independence and welfare.

Reasons for our judgement

.We sampled four care plans which were comprehensive and included all risk assessments relevant to the person. Care plans were regularly updated and reviewed to meet any changing needs of the person.

Mental Capacity assessments were undertaken as required to meet the needs of the people.

All files except one had photos of the person in the front, the one that did not was due to the personal preference of the person.

People were supported with transport arrangements for trips out and staff requested taxis if required , although fares were pain by the individual. interests and hobbies were recorded in the care plans and supported where possible.

Care plans reflected any professional visits attended.

Some people who used the service were subject to Community Care Orders to ensure they take their medications and return to the home. , These were fully documented and any variation was fully investigated. Where applicable the latest Psychiatric reports were within the care plans.

An activity plan was available and this was started after morning coffee and included cookery lessons along side other activities.

The home has just secured funding to plant a remembrance tree for people who have passed away whilst in the care of the home, they have purchased heart shaped tags with names and dates engraved on as a memorial to those people