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Archived: Monet Lodge

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All reports

Inspection report

Date of Inspection: 17 December 2013
Date of Publication: 11 January 2014
Inspection Report published 11 January 2014 PDF | 75.61 KB

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 17 December 2013, observed how people were being cared for and talked with carers and / or family members. We talked with staff.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

The provider had a number of policies in place which provided staff with guidance relating to staff recruitment, conduct and disciplinary and grievance procedures. Each member of staff was given an employee handbook when they first commenced employment.

The registered manager told us that during recruitment, they obtained at least two references and carried out full Disclosure and Barring Service (DBS) checks (previously known as enhanced Criminal Records Bureau (CRB) checks) on new recruits before they commenced employment. Staff did not commence employment until the provider had completed the relevant checks.

During the inspection, we looked at three staff files, which showed that identification and disclosure checks had been carried out and references had been obtained before staff commenced employment. The records we looked at showed that references were verified by telephone or in writing to confirm their authenticity. The staff files were stored and maintained either on site by the administrator or at the provider’s head office by the human resources team.

The service manager told us that if a new recruit had a prior conviction on their disclosure check, they would carry out an assessment to determine if the person was suitable for employment and document this on their staff file.