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Archived: Monet Lodge

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All reports

Inspection report

Date of Inspection: 17 December 2013
Date of Publication: 11 January 2014
Inspection Report published 11 January 2014 PDF | 75.61 KB

Overview

Inspection carried out on 17 December 2013

During a routine inspection

During the inspection, we spoke with the relatives of two people who use the service. They told us they felt safe at the hospital and felt it was clean and well maintained. They told us they saw staff involved in cleaning the premises and equipment on a daily basis. We found the environment in the hospital to be clean, safe and well maintained. The premises were found to be safe, secure and fit for purpose.

We found that people were cared for by staff that had been through the appropriate recruitment checks. There were enough qualified, skilled and experienced staff to meet people’s needs. The people we spoke with told us they were happy with the care received and that the staff kept them involved in the care of their relatives. They told us enough staff were available when they needed them.

There was an effective complaints system available, in case anyone wished to raise a complaint. The people we spoke with told us they had no concerns about the about the care provided to their relatives and would speak to the registered manager if they had any concerns.