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Thornfield Care Home - Lymington Good

Inspection Summary


Overall summary & rating

Good

Updated 1 August 2017

Thornfield Care Home is owned by Mr and Mrs Poordil who are throughout this report referred to as the provider. The home is located in a residential area, approximately one mile from the centre of Lymington. It can accommodate up to 17 people. The accommodation is arranged over two floors with a stair lift available to access the upper floor. On the ground floor there is an open plan living/ dining area from which there is access to the kitchen, laundry and the office. Four of the rooms were shared rooms. There is a large, mature garden with seating areas. The home does not provide nursing care. There were 16 people living in the home when we inspected, some of whom were living with dementia.

At the last inspection in April 2015, the service was rated good. At this inspection we found that the service remained good.

The service had a registered manager who was also the registered provider. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act and associated Regulations about how the service is run.

Staff had received training in safeguarding adults, and had a good understanding of the signs of abuse and neglect.

Safe recruitment practices were followed and there were sufficient numbers of experienced staff to meet people’s needs.

People were supported by a staff team that received the training, supervision and support that they needed to provide people with care and support that met people's needs.

People were supported to have choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this in practice.

Improvements were planned to update aspects of the premises and make the design and layout of the home more suitable for people living with dementia.

People told us the food was tasty and that they were supported to have enough to eat and drink.

People told us they were supported by staff that were kind and caring and that they were treated with dignity and respect.

Care plans contained the information needed to support staff to provide people’s care in a manner that was responsive to their individual needs.

People were supported to take part in activities which they told us they enjoyed.

People spoke positively about how well organised and managed the service was.

There were systems in place to assess and monitor the quality and safety of the service and to ensure people were receiving appropriate support.

Inspection areas

Safe

Good

Updated 1 August 2017

The service remains good.

Effective

Good

Updated 1 August 2017

The service remains good.

Caring

Good

Updated 1 August 2017

The service remains good.

Responsive

Good

Updated 1 August 2017

The service remains good.

Well-led

Good

Updated 1 August 2017

The service remains good.