Background to this inspection
Updated
16 February 2022
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to the COVID-19 pandemic we are looking at how services manage infection control and visiting arrangements. This was a targeted inspection looking at the infection prevention and control measures the provider had in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.
This inspection took place on 25 January 2022 and was announced. We gave the service 24 hours notice of the inspection.
Updated
16 February 2022
Brookfields Private Nursing Home is a care home that provided personal care to 32 people at the time of the inspection.
People’s experience of using this service:
• There were excellent and detailed systems in place to monitor the quality and safety of the service being provided. People’s views of the service were sought through regular meetings, surveys and informal chats. A complaints process was in place and people knew what to do if they had a concern of any kind.
• The provider and management team worked diligently to provide people excellent levels of care and support, and staff a workplace to grow and develop within.
• Staff were not limited from gaining employment due to restrictions such as age or intellectual differences and the provider engaged a culturally diverse staff group that reflected the people in the home.
• The registered manager understood their roles and responsibilities as a registered person. They worked in partnership with the management team and other agencies to ensure people received excellent levels of care and support that was consistent with their assessed needs.
• People told us they felt safe living at Brookfields Private Nursing Home.
• The risks to people had been assessed and people and where appropriate some relatives had been involved in reviewing care plans. Staff were knowledgeable about the range of needs people had.
• People were supported with their medicines in a safe way.
• Training relevant to people’s support needs and staffs scope of duties had been undertaken by staff. The staff team felt involved in the running of the home and were supported by the registered manager and wider management team.
• Staff confirmed a safe recruitment process continued to ensure staff were suitable to work at the service.
• People accessed healthcare services when they needed them, and they were supported to eat and drink enough to remain healthy.
• People were involved in making decisions about their care and support and their consent about the care and services offered was obtained. People were supported by a staff team who were kind and caring and treated them in a considerate and respectful manner.
More information can be found in the detailed findings below.
Rating at last inspection: The home was rated Good at the last inspection in May 2016.
Why we inspected: This inspection was planned in line with our regulatory framework and took place within the specified period since the last inspection.
Follow up: We will continue to provide ongoing monitoring of this service.