• Care Home
  • Care home

Heronlea Residential Home

Overall: Inadequate read more about inspection ratings

Mill Lane, Witton, Norwich, Norfolk, NR13 5DS (01603) 713314

Provided and run by:
Miss V Etheridge

Important: We are carrying out a review of quality at Heronlea Residential Home. We will publish a report when our review is complete. Find out more about our inspection reports.

Overview

Latest inspection: 7 December 2022 Report published: 15 February 2023

  • Safe

    Inadequate

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Requires improvement

  • Well-led

    Inadequate

Infection prevention and control

Our infection prevention and control inspections look at how well people using a service are kept safe from the spread of infections.
  • Visitors

    Somewhat assured

    read more about inspection ratings
  • Shielding

    Assured

    read more about inspection ratings
  • Admission

    Assured

    read more about inspection ratings
  • Use of PPE

    Assured

    read more about inspection ratings
  • Testing

    Somewhat assured

    read more about inspection ratings
  • Premises

    Somewhat assured

    read more about inspection ratings
  • Staffing

    Assured

    read more about inspection ratings
  • Policies

    Not assured

    read more about inspection ratings

Specialisms / services

  • Accommodation for persons who require nursing or personal care
  • Treatment of disease, disorder or injury
  • Caring for adults over 65 yrs
  • Dementia

Who runs this service

  • Organisation

    Heronlea Residential Home is run by Miss V Etheridge

  • Miss Valerie Etheridge
    Registered Manager