Updated 2 May 2019
The inspection:
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Act, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
Inspection team:
The inspection as carried out by one inspector.
Service and service type:
Sherrick House is a 'care home'. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.
The service did not have a manager registered with the Care Quality Commission. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run. Six weeks prior to the inspection, a service manager commenced employment and at the time of inspection, had applied to register with CQC. At the time of drafting this report, their application was pending approval.
Notice of inspection:
The inspection was announced and the service had 48 hours’ notice. This was because the service provided care on a respite basis and we needed to be sure there would be people using the service at the time of inspection
What we did:
Before the inspection we reviewed information available to us about this service. The provider had completed a Provider Information Return (PIR). This is a document that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We looked at the information provided in the PIR and used this to help inform our inspection. We also reviewed previous inspection reports and the details of safeguarding events and statutory notifications sent by the provider. A notification is information about important events which the provider is required to tell us by law, like a death or a serious injury.
We spoke with two people living at the home on the day of inspection. We observed how staff interacted with the people. We spoke to two support workers, service manager and nominated individual. Following the inspection, we spoke with two people’s relatives.
We reviewed two people’s care records which included care plans, risk assessments and daily observation records and four staff files. We also looked at other documents associated with the running of the service which included staff rotas, quality monitoring records and staff training.