Archived: Enterprise Homecare

4th Floor, Universal Square, Devonshire Street, Manchester, Lancashire, M12 6JH (0161) 274 4522

Provided and run by:
Enterprise Care Group Ltd

Important: This service is now registered at a different address - see new profile

All Inspections

During an inspection looking at part of the service

People using the service and their carers told us that their care and welfare needs

were mainly being appropriately met by Enterprise Homecare. They told us that staff respected them and that their privacy and dignity was respected. They also confirmed that an assessment of their needs had been carried out by a senior member of the agency before the service started and that the care and support they received was reviewed regularly. Comments included 'my care worker is lovely', 'I quite happy with the service', 'they do lots for me'. One service user told us that they were happy with the service, but sometimes there were to many changes in the allocated careworkers. One person told us that their careplan was not always appropriately reviewed and updated.

7 March 2012

During a routine inspection

People using the service and their carers told us that their care and welfare needs

were mainly being appropriately met by Enterprise Homecare. They told us that staff respected them and that their privacy and dignity was respected. They also confirmed that an assessment of their needs had been carried out by a senior member of the agency before the service started and that the care and support they received was reviewed regularly. Comments included 'my care worker is lovely', 'I quite happy with the service', 'they do lots for me'. One service user told us that they were happy with the service, but sometimes there were to many changes in the allocated careworkers. One person told us that some new careworkers did not know how to use the lifting equipment provided and this had caused problems.