Woodside Lodge

Updated 31 March 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008. p

As part of CQC’s response to the corona virus pandemic we are looking at the preparedness of care homes in relation to infection Prevention and control practice. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 17 March 2021 and was announced.

Updated 31 March 2021

The inspection took place on 16 and 17 July 2018 and was unannounced.

The last inspection of Woodside Lodge took place on 5 and 6 January 2016 and rated the service as good.

Woodside Lodge is a ‘care home’. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Woodside Lodge is a converted property and accommodates up to 21 people who require care and support. When we inspected there were 19 people living in the home. There were two shared rooms in the property and single occupancy rooms of varying sizes. Rooms had ensuite toilet facilities and some had showers facilities.

There was a clearly defined recruitment procedure however we recommended that the provider research best practice in pre-employment checks.

Regular servicing and checks of systems and equipment were undertaken by the provider and the premises were clean. We recommended that a water safety and legionella risk assessment is undertaken by a competent person as per health and safety regulations and that staff attend legionella training relevant to their roles.

The provider committed to completing a full review of the premises and to undertake any outstanding maintenance tasks to ensure that health and safety and infection control standards are maintained until the service has been redeveloped.

Medicines were safely managed and staff asked people for consent before administering medicines.

Pre-admission assessments were completed and a wide range of risk assessments and care plans were regularly reviewed to ensure people’s needs were effectively met.

Staff participated in regular supervisions and were supported by the registered manager who had an open-door approach providing less formal support.

Staff attended training in essential areas annually and accessed an online training system for both mandatory and other courses. The registered manager was qualified to support staff with moving and handling training.

Peoples nutritional needs were met. Menus were provided in different formats and meals were served as per people’s requirements, for example pureed or fortified.

People told us staff were kind and caring and we saw staff interacting positively with people.

Spiritual needs were met and the service had links with the local church who regularly visited.

Care recording was electronic and the provider had sourced a system that could be updated to reflect the changing requirements of the service.

There were CCTV cameras in communal areas to monitor safety and footage was reviewed if there was an accident or incident. Footage had also been used as a learning tool for moving and handling.

The provider had installed several air conditioning units both in communal areas and in some bedrooms to ensure that people were comfortable during the warmer weather.

End of life care plans were created and when possible, people were supported to remain at the home if they wished supported by visiting healthcare professionals.

The registered manager and provider were visible and approachable, staff told us they would approach either if they had concerns about anything.

There were systems in place to monitor the quality of service delivery.