Background to this inspection
Updated
12 March 2022
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to the COVID-19 pandemic we are looking at how services manage infection control and visiting arrangements. This was a targeted inspection looking at the infection prevention and control measures the provider had in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.
This inspection took place on 16 February 2022 and was announced the day before.
Updated
12 March 2022
About the service
Abbeyfield Residential Care Home - Castle Farm is registered to provide accommodation for up to 24 people with residential care needs. 22 people were using the service at the time of the inspection. Some of the people were living with a dementia type illness.
People’s experience of using this service and what we found
People and family members told us the service was safe. Risks were well managed and lessons were learned to reduce future risks. The registered manager and staff understood their responsibilities about safeguarding. Arrangements were in place for the safe administration of medicines.
There were enough staff on duty to meet the needs of people. The provider had an effective recruitment and selection procedure, and carried out relevant vetting checks when they employed staff. Staff were suitably trained and received regular supervisions and appraisals.
People’s needs were assessed before they started using the service, and were continually assessed to ensure care plans remained relevant and any emerging needs were met. Staff treated people with dignity and respect. They helped to maintain people’s independence by encouraging them to care for themselves where possible.
People were supported to have maximum choice and control of their lives, and staff supported them in the least restrictive way possible. The policies and systems in the service supported this practice.
Staff knew people well and understood what was important to them. People lived full and active lives and were protected from social isolation.
The provider had a complaints procedure and people were aware of how to make a complaint. An effective quality assurance process was in place. People, family members and staff were regularly consulted about the quality of the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (published 25 March 2017).
Why we inspected
This was a planned inspection based on the previous rating.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.