Performance assessment guide 2008-09
The Performance assessment guide for adult social care services gives you an overview of how we assess how well councils are delivering services and what prospects they have to improve.
It is essential that Councils’ performance leads regularly visit this page to get up-to-date information on the performance assessment guide and supporting documents:
Performance assessment guide 2008-09 (PDF, 470 KB, opens in new window)
The outcomes framework - outcomes and performance characteristics for 2008/09 (PDF, 1 MB, opens in new window)
The outcomes framework - outcomes and performance characteristics for 2008/09 (DOC, 300 KB, opens in new window)
Grading for adult social care outcomes 2008/09 (PDF, 80 KB, opens in new window)
Alignment of adult social care performance assessment framework with Comprehensive Area Assessment for 2008/09 (PDF, 175 KB, opens in new window)
Self assessment guidance (PDF, 1.6 MB, opens in new window)
Self assessment guidance (DOC 570 KB, opens in new window)
Question mapping for the 2009 self assessment (CSV, 1599KB, opens in new window)
Frequently asked questions about the self assessment survey (CSV, 1 MB, opens in new window)
How service inspections contribute to performance assessment judgements (PDF, 50 KB, opens in new window)
Glossary of terms (PDF, 50 KB, opens in new window)
Timetable (PDF, 41KB, opens in new window)
The experience of people who use services (PDF, 300 KB, opens in new window)
Regulatory guidance (PDF, 850 KB, opens in new window)
Use of regulatory information (PDF, 90 KB, opens in new window)
Questions and prompts (QuiPs) (PDF, 370 KB, opens in new window)
Priority for improvement councils (PDF, 95KB, opens in new window)
National indicator set (PDF, 250 KB, opens in new window)
Written representation procedure (PDF, 95KB, opens in new window)
Quality assurance and moderation (PDF, 349KB, opens in new window)
Please note
All guidance with references to the Commission for Social Care Inspection (CSCI) are superseded by the Care Quality Commission (CQC) and are valid for you to use.
Performance assessment process 2008-09
Find out how we have revised our performance assessment process for 2008/09:
