Ratings and reports
Find out about the ratings we give care services following an inspection and about the reports we write on each service.
Ratings
Following a key inspection we give each service a quality rating, ranging from zero stars (poor) to three stars (excellent). The rating is included in your inspection report.
Reports
We write a report after each inspection. You will receive a copy of the draft report to check for factual accuracy before it is published on our website.
