Outcome descriptions
Our inspection reports include a description of the outcomes that people using services should expect. We use the outcomes in the national minimum standards (NMS).
When assessing the quality of care services the outcomes allow us to focus on the experiences of people who use services and what's important to them.
We make judgements about the quality of your services against each of the outcome areas. We then use these judgements to work out the overall quality rating for your service.
Read our descriptions of NMS outcomes:
Care homes for older people - NMS outcome summaries (DOC, 54 KB, opens in new window)
Care homes for adults - NMS outcome summaries (18-65) (DOC, 59 KB, opens in new window)
Domiciliary care - NMS outcome summaries (DOC, 47 KB, opens in new window)
Nurses agencies - NMS outcome summaries (DOC, 42 KB, opens in new window)
Adult placement schemes - NMS outcome summaries (DOC, 37KB, opens in new window)
