Annual quality assurance assessment (AQAA)

We ask all registered adult care service providers to complete an annual quality assurance assessment. Find out where you can get the forms and guidance to help you fill them in.



What is an annual quality assurance assessment?

We ask all registered adult services to fill in an annual quality assurance assessment.

The completed assessment is the main way that you will let us know how well your service is delivering good outcomes for the people using it.

The annual quality assurance assessment is in two parts:

  1. A self-assessment that asks you to tell us how well you think you are meeting the needs of the people who use your service. (We will be using the current outcome groups contained in the national minimum standards for your type of service.)
  2. A data set that asks you to give us some basic facts and figures about your service.

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What do I need to do?

We will let you know when you have to fill in your annual quality assurance assessment.

If you want to, you can prepare by downloading a blank copy and fill it in before we contact you.

We will contact you to:

  • discuss the best way for you to fill in the assessment
  • tell you the date to send us the completed forms by.

You will only need to fill in and send us your completed annual quality assurance assessment once a year. We will ask for it approximately one year after the date we asked you for the previous one.

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What will you use the information for?

The information will help us understand how well you are meeting the needs of the people using your service.

We will also look at what else we already know about your service and compare it with what you have said.

We will use the information to help us choose which people using your service to send a survey to. This will give us more information about how well your service is performing.

We will use the information you give us in the data set part of the AQAA to help us understand your service and to inform our national view of social care.

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How can I get the AQAA forms and guidance for my social care service?

Get the forms and guidance for each type of social care service:

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