Inspection

Find out about the different types of inspection, what to expect and what happens after an inspection.


  • How we inspect

    Find out about the different types of inspection, what to expect and what happens after an inspection.

  • Annual quality assurance assessment (AQAA)

    We ask all registered adult care service providers to complete an annual quality assurance assessment. Find out where you can get the forms and guidance to help you fill them in.

  • Key lines of regulatory assessment (KLORA)

    Read our guidelines on what we think a poor, adequate, good or excellent care service would look like.

  • Ratings and reports

    Find out about the ratings we give care services following an inspection and about the reports we write on each service.