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Using surveillance: information for service providers

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  • Organisations we regulate

Our information on the use of surveillance sets out some of the key issues care providers need to consider, as well as signposting further information and sources of support.

Whether to use surveillance is a decision for care providers to make in consultation with the people who use their services, and with families, carers, trade unions and staff. Surveillance in care services must be lawful, fair and proportionate – and it must be used for purposes that support the delivery of safe, effective, compassionate and high-quality care.

Here we set out some of the key issues providers need to take into account to help ensure decisions about the potential use of surveillance are informed, appropriate and lawful. It describes some of the alternative steps providers can consider before deciding to use surveillance and signposts relevant legislation.

Last updated:
29 May 2017

 


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