The inspection team: urgent care services

Page last updated: 12 May 2022
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Each inspection team is led by a CQC inspector or inspection manager and may include additional expert advisors.

The experts who join the team reflect the type of services being inspected, the areas that we want to focus on and the nature of any issues identified before inspection. An inspection team may include:

  • Specialist professional advisors. These are clinical and other experts with experience of working in NHS 111, GP out-of-hours or urgent care. For example, GPs, nurses, senior doctors, or professionals with telephone triage experience
  • Experts by Experience. These are people who have experienced care personally or have experience of caring for someone who has received a particular type of care
  • CQC medicines management specialists