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Reporting on ratings reviews

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Ratings reviews are a check on the process of awarding and aggregating the ratings, and are requested by providers. They are not an opportunity to challenge judgements made during inspection.

These numbers summarise the outcome of all ratings review requests to date.  The data shows changes to any rating at the core service / key question level. Very few requests for a review lead to a change in a provider’s overall rating.

Rating review outcomes to 30 June 2017

Outcome All providers Adult social care Hospitals Primary medical services
Review ongoing or paused by external factors 34 25 4 5
No review:        
Request submitted too late 13 10 0 3
Withdrawn 21 10 0 11
Resolved by consent 8 7 0 1
Closed – no grounds 337 274 10 53
Correct rating process not followed:        
Rating(s) increased * 32 21 6 5
Rating(s) decreased * 1 1 0 0
Mixed outcome (ratings increased and decreased) * 2 0 1 1
No change to rating(s) 51 39 4 8
Total 499 387 25 87

 *The data shows changes to any rating at the core service / key question level.

Last updated:
5 July 2017

 


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