Well-led: requires improvement

By well-led, we mean that the leadership, management and governance of the organisation assures the delivery of high-quality and person-centred care, supports learning and innovation, and promotes an open and fair culture.

Characteristics of services we would rate as requires improvement in this area

There is a lack of consistency in how well the service is managed and led.

The leadership, governance and culture do not always support the delivery of high-quality, person-centred care.

Regulations may or may not be met.