Safe: requires improvement

By safe, we mean people are protected from abuse and avoidable harm.

Abuse can be physical, sexual, mental or psychological, financial, neglect, institutional or discriminatory abuse.

Characteristics of services we would rate as requires improvement in this area

The service has an inconsistent approach that sometimes puts people's safety, health or wellbeing at risk. There is an increased risk that people are harmed or there is limited assurance about safety. Regulations may or may not be met.