Information:
The Care Quality Commission checks whether hospitals, care homes and care services are meeting government standards. Visit our website at www.cqc.org.uk.
Macclesfield District General Hospital
- Victoria Road, Macclesfield, SK10 3JF
- (01625) 661501
- See on a map
Type of service: Community health service, Hospital, Long-term conditions service, Rehabilitation (illness or injury), Urgent care service
These are the results of our most recent checks showing whether this care service is meeting each of the standards that the government says you have the right to expect.
1Standards of treating people with respect and involving them in their careOverall
Standards of treating people with respect and involving them in their care
- Our latest checkPeople should be treated with respect, involved in discussions about their care and treatment and able to influence how the service is run (outcome 1)Green TickMeeting this standard
On 18th October 2011 we checked this standard and found that this care service was meeting it.
Our judgement was: Patients are treated with respect and dignity.
See our inspector's full report about this standard from 18th October 2011
- Our latest checkBefore people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)Green TickMeeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st April 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report.
2Standards of providing care, treatment and support that meets people's needsOverallImprovements
required
Standards of providing care, treatment and support that meets people's needs
- Our latest checkPeople should get safe and appropriate care that meets their needs and supports their rights (outcome 4)Grey CrossImprovements required
On 18th October 2011 we checked this standard and found that this care service was not meeting it and we required improvements.
Our judgement was: Some patients are at risk of not receiving the care they need because their needs are not properly assessed or planned for.
See our inspector's full report about this standard from 18th October 2011
- Our latest checkFood and drink should meet people's individual dietary needs (outcome 5)Grey CrossImprovements required
On 18th October 2011 we checked this standard and found that this care service was not meeting it and we required improvements.
Our judgement was: Some patients nutritional needs may not being met due to the quantity of food provided for evening meals, the quality of pureed food or their nutritional needs not being properly assessed or planned for.
See our inspector's full report about this standard from 18th October 2011
- Our latest checkPeople should get safe and coordinated care when they move between different services (outcome 6)Green TickMeeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st April 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report.
3Standards of caring for people safely and protecting them from harmOverall
Standards of caring for people safely and protecting them from harm
- Our latest checkPeople should be protected from abuse and staff should respect their human rights (outcome 7)Green TickMeeting this standard
On 18th October 2011 we checked this standard and found that this care service was meeting it.
Our judgement was: Patients are protected from abuse or the risk of abuse.
See our inspector's full report about this standard from 18th October 2011
- Our latest checkPeople should be cared for in a clean environment and protected from the risk of infection (outcome 8)Green TickMeeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st April 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkPeople should be given the medicines they need when they need them, and in a safe way (outcome 9)Green TickMeeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st April 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkPeople should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)Green TickMeeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st April 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkPeople should be safe from harm from unsafe or unsuitable equipment (outcome 11)Green TickMeeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st April 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report.
4Standards of staffingOverall
Standards of staffing
- Our latest checkPeople should be cared for by staff who are properly qualified and able to do their job (outcome 12)Green TickMeeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st April 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkThere should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)Green TickMeeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st April 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkStaff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)Green TickMeeting this standard
On 18th October 2011 we checked this standard and found that this care service was meeting it.
Our judgement was: Patients are supported by suitably qualified and competent staff.
See our inspector's full report about this standard from 18th October 2011
5Standards of quality and suitability of managementOverall
Standards of quality and suitability of management
- Our latest checkThe service should have quality checking systems to manage risks and assure the health, welfare and safety of people who receive care (outcome 16)Green TickMeeting this standard
On 18th October 2011 we checked this standard and found that this care service was meeting it.
Our judgement was: Processes are in place to monitor and assess the quality of service provided to help ensure safe care and support is provided.
See our inspector's full report about this standard from 18th October 2011
- Our latest checkPeople should have their complaints listened to and acted on properly (outcome 17)Green TickMeeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st April 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkPeople's personal records, including medical records, should be accurate and kept safe and confidential (outcome 21)Green TickMeeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st April 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report.
Key to our latest checks on standards
Green Tick
All standards were being met when we last checked. (If this service has not had a CQC inspection since it registered with us, our check may be based on our assessment of declarations and evidence supplied by the service itself.)
Grey Cross
At least one standard in this area was not being met when we last checked and we required improvements.
Red Cross
At least one standard in this area was not being met when we last checked and we have taken enforcement action.
History of checks and inspections
Reviews of compliance
As well as the results of our most recent checks on each standard (which you can see above), you can also look at a complete history of all our checks. We call these Reviews of Compliance.
NB - We may do checks on a routine basis, as a result of concerns or to see whether improvements we have asked for previously have been made. Reports do not always look at every standard. It may take up to two weeks after the report is completed for it to be published here.
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What people have told us about this care service
Date written: 18th October 2011
As part of our inspection of the trust on 15 September 2011 we visited three wards: ward 3 (acute general medicine), ward 6 (orthopaedics) and the MAU (Medical Admissions Unit). During our visit to these wards we spoke with 15 patients. They all told us they were being treated with dignity and respect. For example, one said, ‘Staff are considerate and treat me as an individual’. Another said, “Staff are friendly, introduce themselves and always explain what they are going to do”. All those who we asked said they were satisfied with the information they were given and that updates from nurses and doctors met their needs.
The 15 patients we spoke to were also very positive about how their care and welfare needs were being met. They used words such as, excellent, lovely, hard working, caring, cheerful, attentive and considerate to describe the staff who look after them. All those who we asked said they were helped when needed. All but one said they did not have to wait too long for attention. The one patient who said he had to wait too long said this had only happened once during the night. One patient also said they had concerns regarding the cleanliness of equipment on one occasion but this had been addressed immediately. No one else said they had any concerns.
The majority of patients felt there were enough staff on the wards. A few said they were concerned that staff maybe too busy but when asked, apart from the one person who said he had to wait too long in the night, they did not think this had impacted on their care.
The patients we spoke to were not positive about the hospital’s food. The majority felt that it was not good or of poor quality. The main concern was over the evening meal which we were told is a sandwich. Several patients did not like the quality of this sandwich and said it was not enough to eat for an evening meal. However, most said they could ask for other food if they were hungry.
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