Information:
The Care Quality Commission checks whether hospitals, care homes and care services are meeting government standards. Visit our website at www.cqc.org.uk.
Barnsley Hospital NHS Foundation Trust
- Gawber Road, Barnsley, S75 2EP
- (01226) 730000
- See on a map
Type of service: Community health service, Diagnostic and/or screening service, Hospital, Hospice, Urgent care service
These are the results of our most recent checks showing whether this care service is meeting each of the standards that the government says you have the right to expect.
1Standards of treating people with respect and involving them in their careOverall
Standards of treating people with respect and involving them in their care
- Our latest checkPeople should be treated with respect, involved in discussions about their care and treatment and able to influence how the service is run (outcome 1)Green TickMeeting this standard
On 12th May 2011 we checked this standard and found that this care service was meeting it.
Our judgement was: Overall, we found that people who used the services had their views and experiences taken into account in the way that the service was provided to them and had their privacy and dignity respected.
See our inspector's full report about this standard from 12th May 2011
- Our latest checkBefore people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)Green TickMeeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st April 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report.
2Standards of providing care, treatment and support that meets people's needsOverall
Standards of providing care, treatment and support that meets people's needs
- Our latest checkPeople should get safe and appropriate care that meets their needs and supports their rights (outcome 4)Green TickMeeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st April 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkFood and drink should meet people's individual dietary needs (outcome 5)Green TickMeeting this standard
On 7th December 2011 we checked this standard and found that this care service was meeting it.
Our judgement was: We found systems and processes in place to help ensure patients are supported to receive adequate nutrition and hydration.
See our inspector's full report about this standard from 7th December 2011
- Our latest checkPeople should get safe and coordinated care when they move between different services (outcome 6)Green TickMeeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st April 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report.
3Standards of caring for people safely and protecting them from harmOverall
Standards of caring for people safely and protecting them from harm
- Our latest checkPeople should be protected from abuse and staff should respect their human rights (outcome 7)Green TickMeeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st April 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkPeople should be cared for in a clean environment and protected from the risk of infection (outcome 8)Green TickMeeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st April 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkPeople should be given the medicines they need when they need them, and in a safe way (outcome 9)Green TickMeeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st April 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkPeople should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)Green TickMeeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st April 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkPeople should be safe from harm from unsafe or unsuitable equipment (outcome 11)Green TickMeeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st April 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report.
4Standards of staffingOverall
Standards of staffing
- Our latest checkPeople should be cared for by staff who are properly qualified and able to do their job (outcome 12)Green TickMeeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st April 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkThere should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)Green TickMeeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st April 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkStaff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)Green TickMeeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st April 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report.
5Standards of quality and suitability of managementOverall
Standards of quality and suitability of management
- Our latest checkThe service should have quality checking systems to manage risks and assure the health, welfare and safety of people who receive care (outcome 16)Green TickMeeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st April 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkPeople should have their complaints listened to and acted on properly (outcome 17)Green TickMeeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st April 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkPeople's personal records, including medical records, should be accurate and kept safe and confidential (outcome 21)Green TickMeeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st April 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report.
Key to our latest checks on standards
Green Tick
All standards were being met when we last checked. (If this service has not had a CQC inspection since it registered with us, our check may be based on our assessment of declarations and evidence supplied by the service itself.)
Grey Cross
At least one standard in this area was not being met when we last checked and we required improvements.
Red Cross
At least one standard in this area was not being met when we last checked and we have taken enforcement action.
History of checks and inspections
Reviews of compliance
As well as the results of our most recent checks on each standard (which you can see above), you can also look at a complete history of all our checks. We call these Reviews of Compliance.
NB - We may do checks on a routine basis, as a result of concerns or to see whether improvements we have asked for previously have been made. Reports do not always look at every standard. It may take up to two weeks after the report is completed for it to be published here.
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What people have told us about this care service
Date written: 12th May 2011
Some patients on the wards we visited have conditions that mean they have difficulty talking with people and therefore have varied methods of communication. Some patients were able to express their views clearly, others were not able to verbally communicate with us. Due to people’s communication needs, during the site visit we sat near some patients and observed them closely. This meant we were able to ascertain the levels of care and support they received.
Staff spoke to people in a kind and friendly manner and carried out personal and nursing care tasks in a respectful way.
Patients we spoke with were very positive about their experiences of care and treatment. Patients stated that they were kept informed and were involved in making decisions about treatment options. They also commented that they were given enough information both written and verbally to help with this process. Patients also said that they had their care needs met and had been treated respectfully.
Individual comments from patients included:
“I’m very happy with my care”, “The staff are lovely, they really care”.
Patients we spoke to said they had no concerns or complaints about their care or treatment at the hospital.
Relatives said “The staff are fantastic at this hospital, the care is very good”.
On the wards we visited, they had strategies, policies and procedures in place to ensure patients’ nutritional needs were met. However these strategies were not always being fully implemented by staff which meant that some people’s nutritional needs were not being fully met.
We have asked the trust about the improvements they must make to ensure all patients are supported to receive adequate nutrition. The trust responded in a timely manner to the concerns we raised and submitted an action plan within 48 hours of the inspection highlighting how they are going to address these concerns.
The majority of patients said they were very happy with the quality and choice of the food provided. Those patients who needed assistance to eat were helped by staff in a very positive way. Staff took their time, communicated in a friendly way with patients and showed sensitivity when supporting them with their lunch.
The lunchtime meal time service in some areas of the wards was relaxed and patients were given time to enjoy their meals.
However, in other ward areas, meals were interrupted. During this period we heard staff asking patients what they wanted for breakfast the next morning. We also saw that staff were being interrupted from serving meals by having to frequently answer the telephone.
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