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The Care Quality Commission checks whether hospitals, care homes and care services are meeting government standards. Visit our website at www.cqc.org.uk.

The Queen Elizabeth Hospital

  • Gayton Road, Kings Lynn, Norfolk, PE30 4ET

Type of service
Hospital

Specialisms/services
Diagnostic and/or screening services, Family Planning services, Maternity and midwifery services, Nursing care, Services for everyone, Surgical procedures, Termination of pregnancy, Treatment of disease, disorder or injury

Local Authority Area
Norfolk

CQC has warned The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust that they must make improvements within a given timescale at The Queen Elizabeth Hospital. Read more here.


The Queen Elizabeth Hospital King's Lynn has been placed into special measures and CQC has issued a warning to the hospital trust. Read more here...

These are the results of our most recent checks showing whether this care service is meeting each of the standards that the government says you have the right to expect.

See key to icons
Standards you have the right to expect

1
Treating people with respect and involving them in their care
OverallGrey CrossImprovements
required

2
Providing care, treatment and support that meets people's needs
OverallGrey CrossImprovements
required

3
Caring for people safely and protecting them from harm
OverallRed CrossEnforcement
action

  • People should be protected from abuse and staff should respect their human rights (outcome 7)
    Enforcement action taken

    Our latest inspection of this standard was:

    on 12 and 13, 14, 16 August 2013 during an inspection in response to concerns

    See our inspector's full report about this standard published 19 October 2013

  • People should be cared for in a clean environment and protected from the risk of infection (outcome 8)
    Meeting this standard

    This check was based on declarations and evidence given by this care service when they registered with CQC on 12 March 2010. We have not yet carried out an inspection.

    When we inspect this standard we will publish a full report.

  • People should be given the medicines they need when they need them, and in a safe way (outcome 9)
    Improvements required

    Our latest inspection of this standard was:

    on 14 May 2013 during an inspection in response to concerns

    See our inspector's full report about this standard published 13 August 2013

  • People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)
    Meeting this standard

    This check was based on declarations and evidence given by this care service when they registered with CQC on 12 March 2010. We have not yet carried out an inspection.

    When we inspect this standard we will publish a full report.

  • People should be safe from harm from unsafe or unsuitable equipment (outcome 11)
    Meeting this standard

    This check was based on declarations and evidence given by this care service when they registered with CQC on 12 March 2010. We have not yet carried out an inspection.

    When we inspect this standard we will publish a full report.

4
Staffing
OverallRed CrossEnforcement
action

  • People should be cared for by staff who are properly qualified and able to do their job (outcome 12)
    Meeting this standard

    This check was based on declarations and evidence given by this care service when they registered with CQC on 12 March 2010. We have not yet carried out an inspection.

    When we inspect this standard we will publish a full report.

  • There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)
    Enforcement action taken

    Our latest inspection of this standard was:

    on 12 and 13, 14, 16 August 2013 during an inspection in response to concerns

    See our inspector's full report about this standard published 19 October 2013

  • Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)
    Enforcement action taken

    Our latest inspection of this standard was:

    on 12 and 13, 14, 16 August 2013 during an inspection in response to concerns

    See our inspector's full report about this standard published 19 October 2013

5
Quality and suitability of management
OverallRed CrossEnforcement
action

Inspection Reports

Carried out on 12 and 13, 14, 16 August 2013 during an inspection in response to concerns
Download report:  
112.94 KB
Carried out on 14 and 15, 22 May 2013 during an inspection in response to concerns
Download report:  
118.93 KB
Carried out on 11 March 2013 during an inspection to make sure that the improvements required had been made
Download report:  
77.59 KB
Carried out on 14 August 2012 during a themed inspection
Carried out on 22 March 2012 during a themed inspection
Carried out on 26 January 2012 during a check to make sure that the improvements required had been made
Download report:  
79.81 KB
Carried out on 18 August 2011 during a routine inspection
Download report:  
86.61 KB

Alternative Formats Logo
Need this report in a different format?

Contact us or call 03000 616161 to request a summary of the latest inspection report for this service in Easy to Read, Braille, BSL or other alternative formats.

What our icons mean

All standards were being met when we inspected the service. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
At least one standard in this area was not being met when we inspected the service and we required improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.


What does a grey cross mean

At least one standard in this area was not being met when we inspected the service and we required improvements.

What happens next
The service will tell us how it is making improvements. Once we are happy that the improvements have been made, we will update our judgement to show a green tick. Other times, we may have to carry out a 'follow-up' inspection to check improvements.


How can I get more information
Our inspector's report will give you more information about why the service received a grey cross. You can also contact the service directly or visit its website for more details on any improvements it has made.



What does a red cross mean

At least one standard was not being met when we inspected the service and we took enforcement action.

What happens next
The type of enforcement action we take depends on the seriousness of our inspector's findings, and the service must make improvements before we update the judgement on our website.


How can I get more information
Our inspector's report will give you more information about why the service received a red cross. You can also contact the service directly or visit its website for more details on any improvements it has made.