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The Care Quality Commission checks whether hospitals, care homes and care services are meeting government standards. Visit our website at www.cqc.org.uk.

Archived service

This page was archived on 18 November 2013 as services are no longer being offered at this location by this provider. More about archived services

The Oaks Nursing Home

  • 114 Western Road, Mickleover, Derby, Derbyshire, DE3 9GR

Type of service
Care home with nursing

Specialisms/services
Accommodation for persons who require nursing or personal care, Dementia, Diagnostic and/or screening services, Mental health conditions, Treatment of disease, disorder or injury, Caring for adults over 65 yrs

Local Authority Area
Derby

These are the results of our most recent checks showing whether this care service is meeting each of the standards that the government says you have the right to expect.

See key to icons
Standards you have the right to expect

1
Treating people with respect and involving them in their care
OverallGrey CrossImprovements
required

  • People should be treated with respect, involved in discussions about their care and treatment and able to influence how the service is run (outcome 1)
    Improvements required

    Our latest inspection of this standard was:

    on 30 April 2012 during a check to make sure that the improvements required had been made

    See our inspector's full report about this standard published 25 July 2012

  • Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)
    Meeting this standard

    This check was based on declarations and evidence given by this care service when they registered with CQC on 21 June 2011. We have not yet carried out an inspection.

    When we inspect this standard we will publish a full report.

2
Providing care, treatment and support that meets people's needs
OverallGreen Tick

  • People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)
    Meeting this standard

    Our latest inspection of this standard was:

    on 8 May 2012 during a check to make sure that the improvements required had been made

    See our inspector's full report about this standard published 20 July 2012

  • Food and drink should meet people's individual dietary needs (outcome 5)
    Meeting this standard

    This check was based on declarations and evidence given by this care service when they registered with CQC on 21 June 2011. We have not yet carried out an inspection.

    When we inspect this standard we will publish a full report.

  • People should get safe and coordinated care when they move between different services (outcome 6)
    Meeting this standard

    This check was based on declarations and evidence given by this care service when they registered with CQC on 21 June 2011. We have not yet carried out an inspection.

    When we inspect this standard we will publish a full report.

3
Caring for people safely and protecting them from harm
OverallGrey CrossImprovements
required

  • People should be protected from abuse and staff should respect their human rights (outcome 7)
    Improvements required

    Our latest inspection of this standard was:

    on 30 April 2012 during a check to make sure that the improvements required had been made

    See our inspector's full report about this standard published 25 July 2012

  • People should be cared for in a clean environment and protected from the risk of infection (outcome 8)
    Meeting this standard

    This check was based on declarations and evidence given by this care service when they registered with CQC on 21 June 2011. We have not yet carried out an inspection.

    When we inspect this standard we will publish a full report.

  • People should be given the medicines they need when they need them, and in a safe way (outcome 9)
    Improvements required

    Our latest inspection of this standard was:

    on 8 May 2012 during a check to make sure that the improvements required had been made

    See our inspector's full report about this standard published 20 July 2012

  • People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)
    Meeting this standard

    Our latest inspection of this standard was:

    on 30 April 2012 during a check to make sure that the improvements required had been made

    See our inspector's full report about this standard published 25 July 2012

  • People should be safe from harm from unsafe or unsuitable equipment (outcome 11)
    Meeting this standard

    This check was based on declarations and evidence given by this care service when they registered with CQC on 21 June 2011. We have not yet carried out an inspection.

    When we inspect this standard we will publish a full report.

4
Staffing
OverallGrey CrossImprovements
required

  • People should be cared for by staff who are properly qualified and able to do their job (outcome 12)
    Improvements required

    Our latest inspection of this standard was:

    on 30 April 2012 during a check to make sure that the improvements required had been made

    See our inspector's full report about this standard published 25 July 2012

  • There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)
    Meeting this standard

    This check was based on declarations and evidence given by this care service when they registered with CQC on 21 June 2011. We have not yet carried out an inspection.

    When we inspect this standard we will publish a full report.

  • Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)
    Improvements required

    Our latest inspection of this standard was:

    on 30 April 2012 during a check to make sure that the improvements required had been made

    See our inspector's full report about this standard published 25 July 2012

5
Quality and suitability of management
OverallGrey CrossImprovements
required

  • The service should have quality checking systems to manage risks and assure the health, welfare and safety of people who receive care (outcome 16)
    Improvements required

    Our latest inspection of this standard was:

    on 8 May 2012 during a check to make sure that the improvements required had been made

    See our inspector's full report about this standard published 20 July 2012

  • People should have their complaints listened to and acted on properly (outcome 17)
    Meeting this standard

    This check was based on declarations and evidence given by this care service when they registered with CQC on 21 June 2011. We have not yet carried out an inspection.

    When we inspect this standard we will publish a full report.

  • People's personal records, including medical records, should be accurate and kept safe and confidential (outcome 21)
    Meeting this standard

    This check was based on declarations and evidence given by this care service when they registered with CQC on 21 June 2011. We have not yet carried out an inspection.

    When we inspect this standard we will publish a full report.

Inspection Reports

Carried out on 30 April 2012 during a check to make sure that the improvements required had been made
Download report:  
60.33 KB
Carried out on 8 and 9 May 2012 during a check to make sure that the improvements required had been made
Download report:  
45.91 KB
Carried out on 25 January 2012 during a check to make sure that the improvements required had been made
Download report:  
71.13 KB
Carried out on 21 March 2012 during a check to make sure that the improvements required had been made
Download report:  
72.31 KB
Carried out on 29 September 2011 during an inspection in response to concerns

What our icons mean

All standards were being met when we inspected the service. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
At least one standard in this area was not being met when we inspected the service and we required improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.


What does a grey cross mean

At least one standard in this area was not being met when we inspected the service and we required improvements.

What happens next
The service will tell us how it is making improvements. Once we are happy that the improvements have been made, we will update our judgement to show a green tick. Other times, we may have to carry out a 'follow-up' inspection to check improvements.


How can I get more information
Our inspector's report will give you more information about why the service received a grey cross. You can also contact the service directly or visit its website for more details on any improvements it has made.



What does a red cross mean

At least one standard was not being met when we inspected the service and we took enforcement action.

What happens next
The type of enforcement action we take depends on the seriousness of our inspector's findings, and the service must make improvements before we update the judgement on our website.


How can I get more information
Our inspector's report will give you more information about why the service received a red cross. You can also contact the service directly or visit its website for more details on any improvements it has made.