The Care Quality Commission checks whether hospitals, care homes and care services are meeting government standards. Visit our website at www.cqc.org.uk.
St Albans Orthodontic Centre
- 3a Holywell Hill, St Alban's, AL1 1ER
- (01727) 238590
- See on a map
Type of service
Dental service
Specialisms/services
Diagnostic and/or screening services, Services for everyone
Local Authority Area
Hertfordshire
These are the results of our most recent checks showing whether this care service is meeting each of the standards that the government says you have the right to expect.
1Standards of treating people with respect and involving them in their careOverall
- Our latest checkPeople should be treated with respect, involved in discussions about their care and treatment and able to influence how the service is run (outcome 1)
Meeting this standardOn 8th February 2012 we checked this standard and found that this care service was meeting it.
Our judgement was: Ortho-Tek Limited are compliant with this outcome because people using the service are provided with clear information about the treatment options available to them and asked for their views on the service they are provided with.
See our inspector's full report about this standard from 8th February 2012
- Our latest checkBefore people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)
Meeting this standardThis check was based on declarations and evidence given by this care service when they registered with CQC on 25th June 2011. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report.
2Standards of providing care, treatment and support that meets people's needsOverall
- Our latest checkPeople should get safe and appropriate care that meets their needs and supports their rights (outcome 4)
Meeting this standardOn 8th February 2012 we checked this standard and found that this care service was meeting it.
Our judgement was: Ortho-Tek Limited are compliant with this outcome because people are involved in decisions about the treatment they receive and there are clear procedures in place to maintain people’s safety.
See our inspector's full report about this standard from 8th February 2012
- Our latest checkFood and drink should meet people's individual dietary needs (outcome 5)
Meeting this standardThis check was based on declarations and evidence given by this care service when they registered with CQC on 25th June 2011. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkPeople should get safe and coordinated care when they move between different services (outcome 6)
Meeting this standardThis check was based on declarations and evidence given by this care service when they registered with CQC on 25th June 2011. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report.
3Standards of caring for people safely and protecting them from harmOverall
- Our latest checkPeople should be protected from abuse and staff should respect their human rights (outcome 7)
Meeting this standardOn 8th February 2012 we checked this standard and found that this care service was meeting it.
Our judgement was: Ortho-Tek Limited are compliant with this outcome because staff have access to the information they need to refer any concerns about the protection of children or vulnerable adults, to the appropriate authorities and criminal record checks are in place to make sure suitable staff are employed.
See our inspector's full report about this standard from 8th February 2012
- Our latest checkPeople should be cared for in a clean environment and protected from the risk of infection (outcome 8)
Meeting this standardOn 8th February 2012 we checked this standard and found that this care service was meeting it.
Our judgement was: Ortho-Tek Limited are compliant with this outcome because they have systems in place to protect people from the risk of infection and regular audits are carried out to make sure standards are maintained.
See our inspector's full report about this standard from 8th February 2012
- Our latest checkPeople should be given the medicines they need when they need them, and in a safe way (outcome 9)
Meeting this standardThis check was based on declarations and evidence given by this care service when they registered with CQC on 25th June 2011. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkPeople should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)
Meeting this standardThis check was based on declarations and evidence given by this care service when they registered with CQC on 25th June 2011. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkPeople should be safe from harm from unsafe or unsuitable equipment (outcome 11)
Meeting this standardThis check was based on declarations and evidence given by this care service when they registered with CQC on 25th June 2011. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report.
4Standards of staffingOverall
- Our latest checkPeople should be cared for by staff who are properly qualified and able to do their job (outcome 12)
Meeting this standardOn 8th February 2012 we checked this standard and found that this care service was meeting it.
Our judgement was: Ortho-Tek Limited are compliant with this outcome because there are robust recruitment procedures in place, to make sure suitable staff are employed and they receive the support and training they need, during their employment, to carry out their roles within the practice.
See our inspector's full report about this standard from 8th February 2012
- Our latest checkThere should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)
Meeting this standardThis check was based on declarations and evidence given by this care service when they registered with CQC on 25th June 2011. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkStaff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)
Meeting this standardThis check was based on declarations and evidence given by this care service when they registered with CQC on 25th June 2011. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report.
5Standards of quality and suitability of managementOverall
- Our latest checkThe service should have quality checking systems to manage risks and assure the health, welfare and safety of people who receive care (outcome 16)
Meeting this standardThis check was based on declarations and evidence given by this care service when they registered with CQC on 25th June 2011. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkPeople should have their complaints listened to and acted on properly (outcome 17)
Meeting this standardThis check was based on declarations and evidence given by this care service when they registered with CQC on 25th June 2011. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkPeople's personal records, including medical records, should be accurate and kept safe and confidential (outcome 21)
Meeting this standardThis check was based on declarations and evidence given by this care service when they registered with CQC on 25th June 2011. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report.
Key to our latest checks on standards
History of checks and inspections
Reviews of compliance
As well as the results of our most recent checks on each standard (which you can see above), you can also look at a complete history of all our checks. We call these Reviews of Compliance.
NB - We may do checks on a routine basis, as a result of concerns or to see whether improvements we have asked for previously have been made. Reports do not always look at every standard. It may take up to two weeks after the report is completed for it to be published here.
Need this report in a different format?
Email us or call 03000 616161 to request a summary of the latest inspection report for this service in Easy to Read, Braille, BSL or other alternative formats.
What people have told us about this care service
Date written: 8th February 2012
During our visit to the St Albans Orthodontic Centre, on 19 January 2012, people told us that they were provided with a friendly, professional service.
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