Care Quality Commission Logo

The Care Quality Commission checks whether hospitals, care homes and care services are meeting government standards. Visit our website at www.cqc.org.uk.

Gillingham Grange

  • Fernbrook Lane, Shaftesbury Road, Gillingham, Dorset, SP8 4LL

Type of service
Care home with nursing, Rehabilitation (illness or injury)

Specialisms/services
Accommodation for persons who require nursing or personal care, Dementia, Diagnostic and/or screening services, Treatment of disease, disorder or injury, Caring for adults over 65 yrs

Local Authority Area
Dorset

These are the results of our most recent checks showing whether this care service is meeting each of the standards that the government says you have the right to expect.

See key to icons
Standards you have the right to expect

1
Treating people with respect and involving them in their care
OverallGreen Tick

  • People should be treated with respect, involved in discussions about their care and treatment and able to influence how the service is run (outcome 1)
    Meeting this standard

    Our latest inspection of this standard was:

    on 3 May 2012 during a routine inspection

    See our inspector's full report about this standard published 23 May 2012

  • Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)
    Meeting this standard

    This check was based on declarations and evidence given by this care service when they registered with CQC on 16 November 2010. We have not yet carried out an inspection.

    When we inspect this standard we will publish a full report.

2
Providing care, treatment and support that meets people's needs
OverallGrey CrossImprovements
required

3
Caring for people safely and protecting them from harm
OverallGrey CrossImprovements
required

  • People should be protected from abuse and staff should respect their human rights (outcome 7)
    Meeting this standard

    Our latest inspection of this standard was:

    on 18 January 2012 during a check to make sure that the improvements required had been made

    See our inspector's full report about this standard published 16 March 2012

  • People should be cared for in a clean environment and protected from the risk of infection (outcome 8)
    Meeting this standard

    This check was based on declarations and evidence given by this care service when they registered with CQC on 16 November 2010. We have not yet carried out an inspection.

    When we inspect this standard we will publish a full report.

  • People should be given the medicines they need when they need them, and in a safe way (outcome 9)
    Improvements required

    Our latest inspection of this standard was:

    on 8 July 2013 during an inspection to make sure that the improvements required had been made

    See our inspector's full report about this standard published 6 September 2013

  • People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)
    Meeting this standard

    Our latest inspection of this standard was:

    on 18 January 2012 during a check to make sure that the improvements required had been made

    See our inspector's full report about this standard published 16 March 2012

  • People should be safe from harm from unsafe or unsuitable equipment (outcome 11)
    Meeting this standard

    Our latest inspection of this standard was:

    on 18 January 2012 during a check to make sure that the improvements required had been made

    See our inspector's full report about this standard published 16 March 2012

4
Staffing
OverallGreen Tick

5
Quality and suitability of management
OverallGrey CrossImprovements
required

Inspection Reports

Carried out on 8 July 2013 during an inspection to make sure that the improvements required had been made
Carried out on 3 May 2012 during a routine inspection
Download report:  
51.55 KB
Carried out on 18 January 2012 during a check to make sure that the improvements required had been made
Download report:  
77.52 KB
Carried out on 18 August 2011 during an inspection in response to concerns
Download report:  
96.76 KB
Carried out on 10 May 2011 during an inspection in response to concerns
Download report:  
116.37 KB
Carried out on 19 November 2010 during an inspection in response to concerns

Alternative Formats Logo
Need this report in a different format?

Contact us or call 03000 616161 to request a summary of the latest inspection report for this service in Easy to Read, Braille, BSL or other alternative formats.

What our icons mean

All standards were being met when we inspected the service. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
At least one standard in this area was not being met when we inspected the service and we required improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.


What does a grey cross mean

At least one standard in this area was not being met when we inspected the service and we required improvements.

What happens next
The service will tell us how it is making improvements. Once we are happy that the improvements have been made, we will update our judgement to show a green tick. Other times, we may have to carry out a 'follow-up' inspection to check improvements.


How can I get more information
Our inspector's report will give you more information about why the service received a grey cross. You can also contact the service directly or visit its website for more details on any improvements it has made.



What does a red cross mean

At least one standard was not being met when we inspected the service and we took enforcement action.

What happens next
The type of enforcement action we take depends on the seriousness of our inspector's findings, and the service must make improvements before we update the judgement on our website.


How can I get more information
Our inspector's report will give you more information about why the service received a red cross. You can also contact the service directly or visit its website for more details on any improvements it has made.